Delivery & Shipping

Shipping costs

Our delivery is free of charge within the UK including all customs and taxes. Free shipping within Germany (excluding islands), AustriaSwitzerland (from 500.00 SFr.) and France is available via the respective webshop. You can view the delivery costs to other European countries in the shopping cart.

Delivery times

Delivery times may vary depending on the material and product. The current delivery time can be seen in the configurator or in the shopping cart when ordering. For public holidays (Christmas, Easter, etc) or when incorporating special requests in your furniture design, the delivery time may increase by 2-4 weeks.

Delivery

Orders within the UK will be delivered to your chosen assembly point. In all other countries, delivery is made to the kerbside, unless otherwise stated.

Delivery in the UK is made with our partner BJS and its two-man home delivery service. As soon as your order is received at a distribution centre, you can view the current status of the delivery via shipment tracking. In addition, you will be contacted before delivery.

Delivery areas

Currently, our furniture is delivered to the following countries: Austria, Belgium, Denmark, France, Germany, Italy, Liechtenstein, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland & the United Kingdom. Each piece of furniture can be easily installed with the help of our construction manuals, which are included with each delivery. 

Frequently asked questions

1. Will my furniture be delivered in one piece?

Your furniture will be delivered securely and safely packed and disassembled into individual parts. Delivery in one piece is not possible for technical reasons. However, each order includes simple assembly instructions. You can also book an assembly service (Currently only available in DEU, AUT & CHE) at a later date.

2. Where is my order?

We will inform you about the current status of your order by e-mail. Or you can check the order status on our website.

3. Can I change the delivery address?

No problem, just send us your new delivery address by e-mail.

Any questions? Contact us.